- Pay nowCard, MobilePay or link12,480
- Agree instalmentsWithin the creditor’s limits3 parts
- Raise an objectionTell us what is wrong
On your own domain — the customer is never in doubt.
Rieck Pay
Your brand, your domain — we run the portal
Customers settle their invoices themselves instead of calling your finance team. You see every payment, instalment and objection in real time.
- Portal and API from Pro
- Unlimited users
- One day’s notice
The customer does not call when they can settle it themselves on your own domain
How it is built
The customer handles it themselves, when it suits them
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Your name on every contact. Not just the portal. Every email, every SMS and every receipt goes out from your domain, so the customer is never in doubt who they are dealing with.
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The three things customers want to do. Pay, object or agree instalments — without calling. That saves you the calls and them the wait.
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You see what we see. While the customer serves themselves, you follow every case live: who has paid, agreed instalments or objected.
Self-service for them, real time for you
Pay
Pay right away
Card, MobilePay or payment link — the case closes at that moment, and the amount is reconciled and booked in your own ledger.
- No account and no login
- The case closes at that moment
- Reconciled and booked automatically
Instalments
Agree instalments within your limits
If the customer cannot pay it all now, they set up a plan themselves — but only within the limits you have set. You do not have to approve each one.
- You set the limits in advance
- The customer picks the number of instalments
- The first instalment is collected immediately
Objections
If something is wrong, the customer writes it in
You get it straight away, with the case in one place — not as an email in an inbox someone has to find again. The automation pauses while you reply.
- The objection lands in the case, not an inbox
- Follow-up is paused
- You reply from the same screen
The control room
One control room, in real time
Who has paid, agreed instalments or objected — live, in the same view as us. With an API into your own systems, and from Advanced, SSO and role management.
- Live status on every case
- Unlimited users
- API from Pro · SSO and roles from Advanced
The receipt
The receipt carries your logo too
The customer downloads the invoice and the receipt in the portal — on your letterhead, with your logo. Not a document from a supplier they have never heard of.
- Invoice and receipt as PDF
- Your letterhead all the way
- Downloaded in the portal, not emailed
Built for your setup
The portal lives where you work
The customer portal and the API are included from Pro. If more users need to sign in from your own system, Advanced unlocks SSO and role management.
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Your own domain
The portal runs on your domain and in your brand. The customer never leaves your world to pay an invoice.
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API
Fetch cases, status and agreements programmatically. The portal lives where you work — including inside your own system.
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SSO and roles
Sign in through your own system and control who sees what. Included from Advanced, with no per-user price.
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Accounting system
Payments and agreements from the portal are reconciled and booked in the ledger you already keep.
Customer cases
See all cases They gave their customers a portal they recognise
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74%of enquiries handled in the portal -
63%of instalment plans set up by the customer -
0calls asking what the customer owes
Give your customers a portal they recognise
- Portal and API from Pro
- Unlimited users
- One day’s notice